Kursus TVET
AIRLINE CUSTOMER SERVICE

MCU-1-11

Pengenalan Kursus

This two (2) months Micro-Credential (MC) program focusing mainly on one (1) Competency Unit (CU), which is Aircraft Passenger Counter Services. The person who is competent in this CU shall be able to perform this task effectively and efficiency based on client goal according to ground operation procedure and terminal operation procedure . Upon this CU, trainees will be able to:
(a) Carry out passenger flight information editing
(b) Carry out check-in flight counter duties
(c) Handle passenger check-in counter activities
(d) Handle kiosk passenger check-in activities
(e) Handle passenger internet check-in activities
(f) Carry out flight Close out check-in activities
(g) Perform passenger counter service irregularities activities

Maklumat Latihan TVET

Tahap Pengajian
Sijil Kemahiran Malaysia / Sijil Tahap 3 / Sijil Setaraf

Syarat Kelayakan
1. Kelayakan Akademik
1.1 Lulus subjek berikut:-
Kod Subjek Subjek Wajib/Pilihan Kategori Pilihan Min Gred Aktif
1103 BAHASA MELAYU Wajib E Aktif
1119 BAHASA INGGERIS Wajib E Aktif
1249 SEJARAH Wajib E Aktif

Dan

2. Umur
2.1 Kelayakan umur

Umur Minimum : 18
Umur Maksimum : 30


Dan

3. Warganegara
3.1 Calon mestilah
Warganegara Malaysia Sahaja

Dan

4. Syarat tambahan
4.1 Maklumat fizikal
1. Tiada Masalah Penglihatan Atau Rabun Warna (Wajib) ,
2. Sihat Tubuh Badan (Wajib) ,
3. Boleh Membaca, Menulis dan Mengira (Wajib)

Tempoh Pengajian
2 Bulan

Prospek Kerjaya
Customer Service Officer, Passenger Services Officer, Air Ticketing Agent

Butiran Penyedia Latihan TVET

Nama Institusi
PUSAT LATIHAN TEKNIKAL MEATECH
Alamat
NO. 1, 3 & 5, JALAN UTL 4, BANDAR UNIVERSITI TEKNOLOGI LAGENDA, 71700 MANTIN, NEGERI SEMBILAN
Negeri
NEGERI SEMBILAN
Penyelaras
ZAIRULMASNI BINTI ABD RAHMAN
Telefon
06-758 7096 / 7
Emel
mail@meatech.edu.my
Laman Web
www.matc.edu.my

Lain-lain Maklumat

Lain-lain Maklumat Berkaitan
1. Pinjaman disediakan oleh Perbadanan Tabung Pembangunan Kemahiran (PTPK)
2. Peluang pekerjaan disediakan (tertakluk kepada syarat syarikat penerbangan.


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